Privacy Policy
Last Updated: June 13, 2025
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number, shipping/billing address)
- Payment information (credit/debit card details processed securely through our payment processor)
- Account credentials (username, password, security questions)
- Purchase history and order details
- Customer service inquiries and communications
- Survey responses and feedback
- Contest or promotion entries
We also automatically collect certain information when you visit our website, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, referring/exit pages)
- Cookies and similar tracking technologies (see our Cookie Policy)
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Process and fulfill your orders and transactions
- Provide, maintain, and improve our products and services
- Communicate with you about orders, products, services, and promotional offers
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations and protect our rights and property
3. Information Sharing and Disclosure
We may share your personal information in the following situations:
- Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, and customer service.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Compliance: We may disclose information if required by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
4. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information, including:
- Using encryption for the transmission of sensitive information
- Regularly reviewing our information collection, storage, and processing practices
- Restricting access to personal information to employees who need to know that information
- Regularly testing our security procedures
However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Restriction: Request restriction of processing of your personal information
- Portability: Request transfer of your personal information to another service
- Objection: Object to processing of your personal information
- Withdraw Consent: Withdraw your consent at any time where we rely on your consent to process your information
To exercise these rights, please contact us using the information in the "Contact Us" section below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our website. You can set your browser to refuse all or some browser cookies, but this may limit your ability to use certain features of our website. For more information, please see our Cookie Policy.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by VOID Streetwear. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
VOID Streetwear
1234 Fashion Avenue
Los Angeles, CA 90015
Email: privacy@voidstreetwear.com
Phone: (800) 555-1234
For EU/UK residents, you may also contact our Data Protection Officer at dpo@voidstreetwear.com.
If you have a complaint about our use of your information, you have the right to lodge a complaint with your local data protection authority.
Contact information (name, email, phone number, shipping address)
Payment information (processed securely through Stripe)
Order history and preferences
Communications and customer service interactions
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and inquiries
- Improve our products and services
- Send promotional communications (you can opt-out at any time)
- Prevent fraud and enhance security
3. Data Security
We implement appropriate security measures to protect your personal information. All payment transactions are encrypted using SSL technology and processed through Stripe, a PCI-compliant payment processor.
4. Your Rights
You have the right to:
- Access your personal information
- Request correction of your information
- Request deletion of your information
- Opt-out of marketing communications
5. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@voidstreetwear.com.